Shipping method and rates

Shipping costs

Orders that can be delivered by DPD parcel delivery

Orders over 295	Free
Orders less than 295	29,95

All amounts quoted include VAT

Delivery by courier

Due to size or weight.

Delivery costs vary between 100 and 1500 depending on postcode and weight. Check the final delivery costs in the basket.

Order delivery

We deliver directly from our own production facilities. The online shop automatically selects whether your order can be sent by DPD or by our courier service Dachser Logistics, depending on its size. This is automatically displayed at the checkout.

DPD parcel post

If these conditions are met, your order will be delivered by DPD:

Maximum dimensions of the largest panel in order	130.0 x 50.0 cm
Maximum weight of the entire order	60 kg

Courier Dachser Logistics

Your order will be delivered by Dachser Logistics if it cannot be sent by DPD.

Packing methods

We have developed special shipping and packing methods for each transport method. Read more about how we make sure your order is packed properly.

More about our packing methods

Not home?

DPD

You will receive the track & trace code for your package the evening before the delivery day. Keep an eye on the track & trace code to see the exact delivery time. We have no control over the time or day of delivery if you are not home, DPD will either deliver your package to a pickup point or return it to us. In some cases, the pickup point may refuse the package, which would result in the order being returned to us.

If the package is delivered to a pickup point, we kindly ask you to collect your order as soon as possible. If the package is not picked up within a few days, it will be returned to us.

If we need to resend the order, additional shipping costs will apply.

DACHSER

Businesses will receive their pallet order as soon as possible during opening hours. We deliver pallet orders to consumers by appointment only to ensure you are home at the time of delivery. Our courier, DACHSER, will contact you by phone or email to schedule an appointment.

It is important that you are at home at the time of delivery as tge time is scheduled specifically for you. If you are not at home at the time of delivery, we will schedule a new appointment, and additional costs will apply.